Contact Us
Whether you have a question, a correction to flag, or simply want to share your thoughts, we're straightforward to reach. This page explains the best ways to get in touch and what to expect when you do.
How to Reach Us
Email is the most reliable way to contact our team. We monitor our inbox closely and aim to respond to every message within one working day, though during busier periods it may take up to 48 hours. Please include as much detail as possible so we can give you a useful, specific reply rather than a generic one.
Send your message to: info@thefloodgate.co.uk
What You Can Contact Us About
We welcome messages on a range of topics. Here are some of the most common reasons people get in touch:
- Factual corrections — If you spot outdated information or an error anywhere on the site, please let us know. We take accuracy seriously and will investigate promptly.
- Editorial enquiries — If you'd like to suggest a topic, flag a gap in our coverage, or propose a contribution, we're open to hearing from you.
- Technical issues — Broken links, pages that won't load, or anything else that isn't working as it should — drop us a line with the URL and a brief description.
- General feedback — Positive or critical, we read it all. Honest feedback helps us improve what we publish.
- Partnership or advertising enquiries — Include a brief outline of what you're proposing and we'll come back to you with the relevant details.
A Bit More About Us
We put a lot of thought into what we publish and how we present it. If you'd like to understand our editorial approach and the principles that guide our work, you're welcome to visit our about us page for a full overview of who we are and what we stand for.
Response Times and Expectations
We do not operate a live chat service. All communication goes through email, which allows us to give considered, accurate responses rather than rushed ones. We do not share, sell, or pass on any personal information you send us — your message stays with our team and is used solely to respond to your enquiry.
We look forward to hearing from you.